Newsroom
Deadline extension for mandatory software upgrade
January 07, 2021
Schools have been given a couple of extra months to comply with a mandatory upgrade to their Student Aid Internet Gateway software.
In a December 21 Electronic Announcement, the Department said they are extending the deadline to upgrade from February 6 to April 17, to allow users additional time to complete the required software upgrade.
Users of the Student Aid Internet Gateway (SAIG) must install a new version of SAIG software - TDClient or EDconnect - that supports Transport Layer Security (TLS) 1.2 by the new deadline in order to continue accessing the system.
As described in an October 31, 2020 Electronic Announcement, the Department is upgrading the Student Aid Internet Gateway (SAIG) to comply with federal mandate Binding Operational Directive (BOD) 18-01 to improve email and web security. BOD-18-01 includes a requirement that all publicly accessible federal websites and web services support Transport Layer Security (TLS) version 1.2 or higher. TLS is an Internet protocol that ensures privacy between applications and users.
For more information or to ask questions about the TDClient or EDconnect software, contact CPS/SAIG Technical Support at 1-800-330-5947 or by email at CPSSAIG@ed.gov.