Online Counseling User's Guide

Get help

School staff:

If you have any questions about Online Counseling, contact us at Services@MappingYourFuture.org or 1-800-374-4072.

Borrowers:

Borrowers having difficulty with Online Counseling should contact Mapping Your Future by using the Contact Us feature or the Online Help links within the counseling sessions. These features send browser and system information to the Mapping Your Future staff, enabling them to troubleshoot questions and problems efficiently. 

Borrowers who need a copy of their most recent confirmation page can request it online.