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September 25, 2017
Special issue

Third-party servicer contracts to be completed by September 30

Mapping Your Future released a Third-party servicer contract for schools in May. Schools with an active Online Counseling/Access Area account need to complete the contract to use default prevention services, such as Online Counseling and other default prevention resources Mapping Your Future offers. The U.S. Department of Education designated providers of default prevention services as third-party servicers, therefore, we are requesting schools to complete the contract.

The Third-party servicer contract should be completed by this Saturday, September 30, 2017 to avoid interruption in accessing the secure Access Area. After September 30, users will be able to log in, but won't be able to proceed until the Third-party servicer contract is completed.

If you haven't been able to review and sign the contract yet, you may do so by logging in to your secure Access Area and clicking on the Account information link on the left. You can review, print, and/or sign the contract. Once the contract has been signed by you or one of your coworkers, you and your coworkers will no longer see the red reminder box after logging in to the account.

If you haven't logged in to your account recently, you may want to click on Forgot your password in the log in box to reset the password before trying to log in.

More information on the third-party servicer contract is available in the original May 15 article.

Thank you to the schools who have been able to complete the Third-party servicer contract. If you have any questions, please contact Mapping Your Future at feedback@mappingyourfuture.org or (800) 374-4072.

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