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Financial aid industry participants reminded to confirm mailboxes and accounts
October 20, 2022
Financial aid industry organizations that fail to confirm their accounts and mailboxes with Federal Student Aid risk losing access to federal data systems and services.
In an October 17 Electronic Announcement, the Department reminds industry participants of the December 14 deadline for active confirmation of TG Numbers (SAIG mailboxes) and electronic services user accounts.
In the announcement, the Department said the confirmation is a part of their “ongoing effort to ensure the security of Federal Student Aid’s data systems.” Every organization enrolled for a Student Aid Internet Gateway (SAIG) account is required to review and validate its assigned TG numbers and Electronic Services user accounts.
The Department said this validation requirement includes TG numbers (SAIG mailboxes) with access to the NSLDS Professional Access website, the COD website, and all FAA Access to CPS Online and EDconnect user accounts. It also includes TG numbers enrolled for SAIG batch services for the National Student Loan Data System (NSLDS®), the Central Processing System (CPS), the Common Origination and Disbursement (COD) System, and the Financial Management System (FMS).
The confirmation process is a two-step validation and the confirmation instructions are outlined in the announcement.
If you have questions, contact CPS/SAIG Technical Support at 1-800-330-5947 or by email at CPSSAIG@ed.gov.